Plan Your Experience

Where do I park when attending a concert at Kleinhans?

Parking is available at the Kleinhans lots for $10. When that lot fills, various off-street parking options exist in the area, including a shuttle from the D’Youville College Lot D on Saturday night BPO concerts and for selected other events. In addition, most of the side streets surrounding the hall permit on-street parking. Kleinhans is located on the 22A and 7A Metro Bus routes. Limited bike parking is available at the hall.

What time should I arrive?

We recommend arriving at least 30 minutes before the start of your performance. This will give you ample time to locate parking and find your seat. However, the BPO’s pre-concert talk series, Musically Speaking, begins one hour before all Saturday and Sunday Classics concerts. Community Spotlight features talented school and community musical ensembles and begins one hour prior to the concert.

How long does the concert last?

Concerts typically last for two hours, with a 20-minute intermission.

What restaurants are near the hall?

You can enjoy dinner at Henry’s in Kleinhans Music Hall before all pops and classics concerts. Henry’s is run by Oliver’s Restaurant and is the exclusive caterer for the hall. Meals at Henry’s are available by reservation only. To make your reservation, call (716) 881-4438. For more information on Henry’s, and a list of other restaurants located near the hall, use the dining option to the left.

Is the hall handicapped-accessible?

There are no stairs to enter the building and access the main floor. However, there is no elevator to the balcony. Wheelchair seating is available on the main floor of the hall, and there is a handicapped-accessible restroom on the main floor. So that we can best assist you when you arrive, we suggest that patrons with limited mobility contact the box office prior to attending their concert.

Is coat check available at the hall?

We’re native Buffalonians, too – we know how essential a warm winter coat is outside, and what a burden it becomes the moment you enter a building. Coat check is available near the Porter Avenue entrance to Kleinhans for a small fee, which helps with the upkeep of the hall.

Are food and drinks available at the concert?

The bar is open before all concerts and during intermission. It offers a range of alcoholic beverages, as well as coffee, tea, water and soft drinks. The bar also carries some snacks, such as chips and pretzels. Candy is available at the BPO’s gift shop. All major credit cards are accepted at the bar.

Am I allowed to take pictures at the hall?

Video and still photography is not permitted during any of the BPO’s performances. However, you are free to take pictures in the lobby, in the Mary Seaton Room, at Henry’s, and on the grounds of the hall.

What should I wear to a BPO concert?

When you come to hear the BPO, you will see patrons dressed in everything from jeans and t-shirts to tuxedos and ball gowns! No one will be turned away because of their clothing, and people tend to dress much less formally for BPO Rocks and Family Series concerts. For a Classics or Pops series concert, aim for a business casual look, and you will blend in well.

When should I clap at a classical concert?

Works with multiple movements are traditionally considered part of a whole. Generally, applause is held until each movement has been performed. If you’re unsure what to do, watch the conductor. His or her body language is a great help.

How can I learn more about the music I will hear at a classical concert?

While you don’t need to know anything special to enjoy music, learning a bit about the composers, their influences and their artistic vision will make for a richer experience. The BPO offers many ways to learn more about classical music. Throughout the season, BPO staff and musicians offer free talks at the Central, Audubon and Orchard Park libraries about classical music.

Prior to each Classics series concert, audiences have a chance to hear about the music being performed directly from the conductor or the guest artists at Musically Speaking, sponsored by Uniland Development. Arrive one hour early for the free talk.

You can also read the program notes online a week prior to each concert, or simply arrive early and read them before the concert begins.

To learn more about music in general, the BPO has instituted a series titled Know The Score, in which the conductor discusses a well-known work or musical style, and the orchestra performs it. Past topics have included Sheherazade, French Impressionism, and Beethoven’s Eroica Symphony. Afterwards, you can continue the conversation at a post-concert party. To see the season schedule, click here .

I would like to take my children to a classical concert. What concerts are appropriate for children, and are discounted tickets available?

The BPO offers a family series on Sunday afternoons that is geared for children between the ages of 6 and 10. These concerts generally last an hour, and feature interaction, pre-concert activities and fun, accessible music. Click here to see the schedule.

Children are welcome at any of our Pops or Classics Series concerts. These concerts last approximately two hours, with a 20 minute intermission, so consider your child’s attention span while planning the experience. We love to see budding fans in our audience.  Children under the age of 5 may find concerts more than they can handle. You know your child best, but please be respectful of those around you so everyone has a great concert experience.

The BPO is a proud partner of Visit Buffalo Niagara.

Directions

Kleinhans Music Hall is located at 3 Symphony Circle, Buffalo, NY 14201. The hall is adjacent to Allentown and the Garden Walk District on Buffalo’s historic West Side.

parking

Kleinhans Music Hall parking lots are $7 during most BPO events. Parking at Friday morning coffee concerts and Sunday afternoon BPO Kids concerts is $5.

Please take advantage of our additional parking options available at the following locations:

Free Shuttle Service from D’Youville College

Park and ride from D’Youville College Lot D at 430 West Avenue at Connecticut Avenue across from Rite Aid for most Saturday night BPO performances. The lot is less than a quarter of a mile away from the hall and the shuttle provides a quick and easy way to get to the hall without walking. Parking and shuttle service arefree. Shuttle service begins at 6:30 PM and ends 30 minutes after the conclusion of the concert. Look for the MASH/We Care vans. Parking may be available at this lot for other dates. Please join our email club at bpo.org or call the Box Office for updated information.

Salvatore’s Symphony Shuttle $10

Salvatore’s Italian Gardens at Transit and Genesee in Depew offers shuttle service at the rear corner of their parking lot for just $10. This is a convenient way to avoid traffic and parking hassles. Simply call the reservation hotline at (716) 885-5000 and press 4 to reserve your place. Start your evening with a gourmet dinner at Salvatore’s before the concert, selecting from a prix fixe “Symphony Menu” for $33. Call (716) 683-7990 for dinner reservations. Dinner and shuttle sold separately. The shuttle leaves from Salvatore’s lot promptly at 7 PM from the rear of the lot near the water tower.

31 Club

31 Club at 31 N. Johnson Park and Elmwood Avenue in in Buffalo offers patrons complimentary shuttle service to and from Kleinhans on all concert nights. Call (716) 332-3131 for reservations and information.

If you have any questions about parking, please call the BPO Box Office at (716) 885-5000.

Prior to all Pops and Classics series concerts, you can enjoy a great meal at Kleinhans in Henry’s. Henry’s is operated by Oliver’s Restaurant , a North Buffalo institution with a long history of providing the best in dining. Meals at Henry’s are by reservation only. To make your reservation, call (716) 881-4438.

Enjoy the Symphony Shuttle

Salvatore’s Italian Gardens at Transit and Genesee in Depew offers shuttle service at the rear corner of their parking lot for just $10. This is a convenient and great way to avoid traffic or parking hassles. Simply call the reservation hotline at (716) 885-5000 and press 4 to reserve your place. Start your evening with a gourmet dinner at Salvatore’s before the concert, selecting from a prix fixe “Symphony Menu” for $33. Call (716) 683-7990 for dinner reservations. Dinner and shuttle sold separately. The shuttle leaves promptly at 7PM from the rear of  the lot near the water tower.

Salvatore’s Italian Gardens, 6461 Transit Road, Depew

restaurants Near the hall include:

The Lenox Grill, 140 North St.

Towne Restaurant, 186 Allen St.

Betty’s, 370 Virginia St.

Cafe 59, 62 Allen St.

Cantina Loco, 191 Allen St. (dinner only)

Don Tequila, 73 Allen St.

Gabriel’s Gate, 145 Allen St.

Mezza, 929 Elmwood Ave.

Tempo, 581 Delaware Ave. 

The BPO is a proud partner of Visit Buffalo Niagara.